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Document Electronic Signature Legal

Published 05/25/2012 and rated Ratingstars4 4 out of 5 stars
by Dorothy Distefano
What can you use the app for?

There are several products under the DocuSign umbrella. Aside from those listed here, for business use, there are plans for realtors, Salesforce, Mobile, and DocuSign Ink. In general, the app is used for collecting electronic signatures on documents that require them. This speeds up the process of obtaining signatures significantly.

DocuSign screenshot
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What is the history and popularity of the app?

DocuSign was founded in 2004 by Tom Gonser with the goal of helping people finish business faster. Unique visitors to the site are steadily rising. Over the last year they went from 173,395 monthly to 434,989.

More than 15 million people have signed more than 120 million documents with DocuSign in more than 50 countries.

What are the differences to other apps?

Docusign is the most expensive of the three top competitors, EchoSign, DocuSign, and RightSignature. It also has more fee-based extras. Prices are all based monthly, yet must be paid for one year in advance.

How does the web app look and feel to use?

Once registered, the user, via the Get Started tab, may take a tour of DocuSign, Send a Document, Update DocuSign ID card, Download and use DocuSign Ink Apps and Widgets, or Invite a Friend. The tour is a brief introductory video. Users are then directed to upload templates, choose recipients, add tags such as signatures, initials, dates, approve or decline, and more.

The recipient receives the document instantly and signs by clicking. After signing, the recipient is given the option of using DocuSign Ink, the mobile application. The entire transaction takes only minutes.

The interface is a little busy and there seem to be more options than necessary, but the app works well.

How does the registration process work?

Registration for the free trial requires name, company, telephone, and email address. After clicking the verification code, the user is taken to a page to enter password, security question, timezone, date, and time.

What does it cost to use the application?

The Pro plan is for a single user. It allows for unlimited signers, 40 monthly envelopes and unlimited storage plus Core Features*. The cost is $14.99 per month when paid in advance for an annual plan . The month to month cost is not provided. Advanced features included are access codes, advanced forms, advanced routing, form data export, community support, and fee-based payment processing.

The Business Plan is offered at $19.99 per user per month when paid in advance for an annual plan . It is for 2 or more users, unlimited signers, unlimited monthly envelopes, and unlimited storage plus Core Features*. Again, month to month cost is not noted. In addition to the advanced features in the Pro plan, the business plan offers reminders, central administration, document policies, negotiation tools, re-assign signer, shared libraries, in-person signing, single sign-on and fee-based: account branding, powerforms, advanced documents, fetch, advanced authentication, and salesforce integration.

The Enterprise Plan is listed as "price varies" for 10 or more users. Again, there may be any number of signers, but the monthly envelope allowance also requires contact with the company. Unlimited envelop storage and Core Features* also included. Advanced features in addition to those above include: federated authentication, advanced roles, custom integration with API bulk recipients, document visibility, custom fields, group management, embedded signing, signer attachments, watermark, and custom reports.

There is a free 30 day trial offer with no credit information required.

Who would you recommend the application to?

Anyone in any business who requires documents be signed will appreciate an electronic signing application. Potential users should look at DocuSign to see if it is the right one for them. At the time of this review, the pricing is higher than its main competitors and payment of one year in advance is required. This may weigh heavily in the decision to use the product.

  • Complete audit trail maintained
  • Documents are encrypted
  • Legally binding
  • Sign with computer or mobile device
  • Eliminate printing, faxing, scanning, overnight mailing
  • Support for 39 languages

DocuSign video

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DocuSign contact details

Telephone: 1. 866.219.4318
Postal address:
San Francisco
111 Sutter Street
Suite 1000
San Francisco, CA 94104

1301 2nd Ave., Suite 2000
Seattle, WA, 98101
(206) 219 0200

DocuSign Europe
London, England W1G 0PW
+44 (0) 800 098 8113 or
+44 (0) 207 182 4033

DocuSign pricing

Cheapest plan (per month) : $14.99
(paid in advance for year)
Most expensive plan (per month) : $19.99
(paid in advance for year)

Mobile versions

Iphone app

Iphone app

Android app

Android app




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